Here's a quick video with all you need to know about Customer Profiles
Now you can easily access the context behind your customer feedback. NomNom identifies your customers across multiple channels so you can have a full view of all the interactions they are having with your business.
With customer profiles you can:
Have instant visibility into customer segmentation data like product usage, user properties, billing information and more.
Access hidden metadata on documents like app version, agent name, ticket status and more.
👉 NomNom imports user properties data from your integrations whenever possible. You can also push user properties and segmentation data to NomNom using our public API
You can also add custom metadata and user properties to your profile 👍