Intercom

Updated 5 months ago by Sofia Quintero

Let's connect your Intercom account!




You will need a Standard Plan Intercom account Intercom's Free or Lite plan do not offer API access, therefore we will not be able to sync your data. You have to be paying for the plan above Intercom's Lite plan for us to have access to your data via API

To connect your Intercom account to NomNom follow these steps:

  1. First, go to your NomNom > Account settings > Integrations and select Intercom.

  2. Log into your Intercom Account:
  3. Select with Intercom account you want to integrate with and allow NomNom to connect.

Great! Now NomNom is authenticated with your Intercom account.

NomNom will need a few minutes to fetch all your data. Be patient, good things come to those who wait :)

Limitations

NomNom only syncs conversations which have any reply from a customer. For example, a marketing message sent via Intercom which got sent to 100 customers and got only replies from 5 of them will result in only these 5 conversations being synchronized.

Number of documents limited during your trial. During your trial we sync up to 5000 of the most recent documents from Intercom. If you upgrade to a paid account, we then retrieve all of your data.
New conversations will be always synchronized.

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